Account Executive

The Role

Talent84 is thrilled to partner with a Newcastle-based creative agency in their search for a talented Account Executive. This role offers the chance to manage client relationships and oversee projects, leveraging expertise in digital and design services. It’s an excellent opportunity to join a dynamic team of creative professionals, working with renowned brands on a diverse range of exciting projects.

Responsibilities

• Cultivate strong client relationships as the primary contact for clients design and digital needs.
• Communicate effectively to manage client expectations, address requests, and resolve issues.
• Partner with creative, design, and digital teams to plan and deliver projects aligned with client objectives.
• Ensure timely, high-quality completion of all project deliverables.
• Track project progress, addressing risks and resolving challenges proactively.
• Lead project meetings, including kick-offs, updates, and reviews.
• Provide clients and management with regular project updates and reports.
• Oversee budgets, invoices, and purchase orders, collaborating with finance and account teams.
• Perform additional tasks and responsibilities as required.

Key Criteria

• Degree-level education.
• 3+ years’ experience in a similar agency role.
• Outstanding communication and interpersonal skills.
• Strong customer service focus with a deep understanding of client needs.
• Familiarity with design and digital services and workflows.
• Proven multitasking ability, managing projects, priorities, and timelines effectively.
• Excellent organizational and time management skills.
• Capable of working both independently and collaboratively.